Most Viewed FAQs
Which version of the LFConnector is right for me?
Can the LFConnector use Windows Active Directory to authenticate against the Laserfiche repository without creating Laserfiche users?
What IP address do I use to Activate a Serial Number for the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
Newest FAQs
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Frequently Asked Questions

11952 Views, Last Updated 9/23/2010
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
You can force the LFConnector to utilize the same TCP/IP address by setting a static TCP/IP address on one of your network adapters, specifically Microsoft's virtual Loopback Adapter.  To implement the Microsoft Loopback Adapter, follow the following instructions (you only need to do this once):
  • Install Microsoft's virtual Loopback adapter (for details see Microsoft technical article KB839013)
  • Assign a static IP address to this new virtual adapter
  • Activate the LFConnector using this new static IP address for the Loopback adapter in the eCopy ShareScan OP Administration Console

To demonstrate the LFConnector at an offsite location:
  • Temporarily disable any present "real" network adapters in the system (e.g. wired and/or wireless)
  • After  your demonstration is complete, re-enable each of the "real" network adapters in your system