Most Viewed FAQs
Which version of the LFConnector is right for me?
Can the LFConnector use Windows Active Directory to authenticate against the Laserfiche repository without creating Laserfiche users?
What IP address do I use to Activate a Serial Number for the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
Newest FAQs
I'm getting the message "The licensing manager was not properly initialized" after scanning documents on Windows Server 2012. What can I do?
What multi-function devices (MFDs) can be used in conjunction with the LFConnector?
Show/Hide Left Bar

Frequently Asked Questions

1167 Views, Last Updated 10/15/2018
I'm getting the message "The licensing manager was not properly initialized" after scanning documents on Windows Server 2012. What can I do?

The LFConnector requires the .NET Framework v3.5 in order to properly function.  By default this may not be automatically enabled on newer servers for backwards compatibility.   Using the "Add Roles and Features Wizard", please make sure ".NET Framework 3.5 (includes .NET 2.0 and 3.0)" has been "enabled" on the platform by placing a check mark in the box