Most Viewed FAQs
Which version of the LFConnector is right for me?
Can the LFConnector use Windows Active Directory to authenticate against the Laserfiche repository without creating Laserfiche users?
What IP address do I use to Activate a Serial Number for the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
Newest FAQs
What multi-function devices (MFDs) can be used in conjunction with the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I'm trying to activate my LFConnector Serial Number in the licensing tab, but I receive a dialog box stating "The device code could not be found. Please verify that you have entered the IP Address of the device correctly". What can I do?
I'm a reseller and need support for the LFConnector. What information will you need to open a trouble ticket for my problem?
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Frequently Asked Questions

2949 Views, Last Updated 6/13/2008
Why is it important to have current maintenance?

Software today changes rapidly.  The following are just a few of the advantages of keeping your maintenance current for all of your licensed Software Connections' products.

  • Free updates as needed when any of our third party partners (e.g. eCopy, Laserfiche, Visioneer, etc.) make changes to their products which in turn affect the usage of our products
  • Free enhancement updates when Software Connections adds new features and functionality to any of our core products
  • Free technical support for end users (through the local reseller) should the need arise

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