Most Viewed FAQs
Which version of the LFConnector is right for me?
Can the LFConnector use Windows Active Directory to authenticate against the Laserfiche repository without creating Laserfiche users?
What IP address do I use to Activate a Serial Number for the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
Newest FAQs
What multi-function devices (MFDs) can be used in conjunction with the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I'm trying to activate my LFConnector Serial Number in the licensing tab, but I receive a dialog box stating "The device code could not be found. Please verify that you have entered the IP Address of the device correctly". What can I do?
I'm a reseller and need support for the LFConnector. What information will you need to open a trouble ticket for my problem?
I'm a reseller using an NFR license for the LFConnector v5.x on my embedded demo machine. When I commit scans to the Laserfiche repository the pages are there with the watermark for Software Connections, but where is the rest of the page content?
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Frequently Asked Questions

12720 Views, Last Updated 8/1/2007
Can the LFConnector use Windows Active Directory to authenticate against the Laserfiche repository without creating Laserfiche users?

Yes!  This feature is supported by using the Session Logon feature of eCopy ShareScan OP v4.x.  For more information about Session Logon, please see the FAQ entitled How can I take advantage of the new Session Logon feature of eCopy ShareScan OP v4.x.

Alternatively, if you are running v2.1.2 or v2.2.2 of the LFConnector, you can specify default credentials to authenticate to Laserfiche.  These credentials can use either Laserfiche or Windows authentication.  For more information on this feature, please see the FAQ entitled Can I force the LFConnector to use the same user credentials for all scan sessions.

If you are not running eCopy ShareScan OP v4.x, or if you are not running one of the above mentioned versions of the LFConnector, a user is required to authenticate against the Laserfiche repository using a Username and Password.  The Username is always a Laserfiche user account.  The Password will be either:

  • The Laserfiche user account's password, or
  • The Windows account password (only if the Laserfiche admininistrator has associated a Windows account to this Laserfiche user's account).

Note:  Should the Laserfiche administrator choose to name each of the Laserfiche user accounts so that that they match  the name of each user's Windows account, then this will allow users to only remember one Username.

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