Most Viewed FAQs
Which version of the LFConnector is right for me?
Can the LFConnector use Windows Active Directory to authenticate against the Laserfiche repository without creating Laserfiche users?
What IP address do I use to Activate a Serial Number for the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
Newest FAQs
What multi-function devices (MFDs) can be used in conjunction with the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I'm trying to activate my LFConnector Serial Number in the licensing tab, but I receive a dialog box stating "The device code could not be found. Please verify that you have entered the IP Address of the device correctly". What can I do?
I'm a reseller and need support for the LFConnector. What information will you need to open a trouble ticket for my problem?
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Frequently Asked Questions

8028 Views, Last Updated 12/4/2008
Why do I get an error message when I try to use the LFConnector licensing tab on my SSOP Manager running on a Windows 2003 Server?
We have seen situations where the IE Enhanced Security Configuration on Windows servers have caused communication issues with the Software Connections' website.  Adding our website to the Trusted Sites  category should resolve this problem.

To accomplish this within Internet Explorer 7.0:
  1. Goto the Tools / Internet Options tab
  2. Select the Security tab and then Trusted Sites 
  3. Select the Sites button
  4. Type *.softwareconnections.net in the top box, clear the check box for Require server verification for all sites in this zone and click Add 
  5. Re-check the Require server verification for all sites in this zone, select Close or OK as appropriate to close out all configuration windows

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