Most Viewed FAQs
Which version of the LFConnector is right for me?
Can the LFConnector use Windows Active Directory to authenticate against the Laserfiche repository without creating Laserfiche users?
What IP address do I use to Activate a Serial Number for the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
Newest FAQs
What multi-function devices (MFDs) can be used in conjunction with the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I'm trying to activate my LFConnector Serial Number in the licensing tab, but I receive a dialog box stating "The device code could not be found. Please verify that you have entered the IP Address of the device correctly". What can I do?
I'm a reseller and need support for the LFConnector. What information will you need to open a trouble ticket for my problem?
I'm a reseller using an NFR license for the LFConnector v5.x on my embedded demo machine. When I commit scans to the Laserfiche repository the pages are there with the watermark for Software Connections, but where is the rest of the page content?
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Frequently Asked Questions

2954 Views, Last Updated 6/13/2008
Once I've activated a Serial Number for the LFConnector, can I "transfer" it to a different device?

Yes, use the LFConnector Licensing tab in the eCopy ShareScan OP Administration Console to select the Serial Number in question, "Deactivate" it, and then "Activate" it again using the IP address of a different device.  Refer to (or download) the latest Product Manual for more details on the Activation process.

For more information about deactivating a Serial Number, please refer to the FAQ entitled What are the main steps for deactivating an LFConnector Serial Number?

For more information about activating a Serial Number, please refer to the FAQ entitled What are the main steps for activating an LFConnector Serial Number?

Here are some more Frequently Asked Questions related to the one you selected.

Licensing
How does the licensing work for the LFConnector?
Once I've activated a Serial Number for the LFConnector, can I "transfer" it to a different device?
What is the difference between an NFR (Not for Resale) and 45-day evaluation copy of the LFConnector?
How do I manage my purchased LFConnector Serial Numbers?
What are the main steps for activating an LFConnector Serial Number?
Why does my LFConnector scanning device still appear to be in Evaluation mode (or expired) even after I've successfully activated my Serial Number?
What IP address do I use to Activate a Serial Number for the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
What are the main steps for upgrading an existing LFConnector Serial Number?
What are the main steps for deactivating an LFConnector Serial Number?
I am running Build 28 (or earlier) of the LFConnector. Why can't I generate a license file from the Software Connections website?
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
Why do I get an error message when I try to use the LFConnector licensing tab on my SSOP Manager running on a Windows 2003 Server?
While trying to license my product I received "An unknown error has occurred. Please contact technical support." message. What can I do?
I'm trying to activate my LFConnector Serial Number in the licensing tab, but I receive a dialog box stating "The device code could not be found. Please verify that you have entered the IP Address of the device correctly". What can I do?