Most Viewed FAQs
Which version of the LFConnector is right for me?
Can the LFConnector use Windows Active Directory to authenticate against the Laserfiche repository without creating Laserfiche users?
What IP address do I use to Activate a Serial Number for the LFConnector?
I'm getting the message "The serial number for this device is invalid for this version of LFConnector", or "This device is not licensed to run this version of the LFConnector", what can I do?
I have both the eCopy SSOP and Laserfiche software on my Windows XP laptop in order to perform LFConnector demos. Each location I visit usually yields a different TCP/IP address on my wireless card, which in turn impacts my LFConnector serial number activation. What can I do?
Newest FAQs
I'm getting the message "The licensing manager was not properly initialized" after scanning documents on Windows Server 2012. What can I do?
What multi-function devices (MFDs) can be used in conjunction with the LFConnector?
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Frequently Asked Questions

7540 Views, Last Updated 6/18/2008
What are the main steps for activating an LFConnector Serial Number?
  1. Purchase a Serial Number through your local reseller.
  2. Logon to the Software Connections website and register it using the My Serial Numbers page.
  3. Using the LFConnector Licensing tab in the eCopy ShareScan OP Administration Console, type the same user credentials from the above step and select Activate.
  4. LFConnector will communicate with the online database and display a list of your available registered Serial Numbers.  Select the one you desire and click Ok.
  5. Type in the IP address of the device and click Ok.
  6. Your newly activated Serial Number should now show up in the list of Activated Devices.

NOTE: To determine the proper IP address (mentioned above) to use, refer to the FAQ entitled What IP address do I use to Activate a Serial Number for the LFConnector?

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